Customer Visits and After-sale Service in Bangladesh

On Jan. 11^th to 16^th, TESTEX participated in the 16th Dhaka Textile & Garment Machinery Exhibition 2019, and visited our customers in the Bangladesh.

Our technical service engineer had visited 8 famous companies like ITS, UL, etc. in these five days. As all products of TESTEX enjoy 18 months of free warranty, after-sales training, annual calibration and many other services, our engineer consulted the customer’s usage in detail about the previously sold products, solved technical problems for the customers, and have heard many suggestions for our products and services. In five days, the quality and price of TESTEX’s products have been recognized by our customers, and the services of our agents have also been praised a lot.

This thanks to our corporate value: achieve our customers’ success first, then achieve TESTEX. We firmly believe that, as long as new customers are satisfied with our products and services, they will re-purchase, and become old customers and our best spokesperson. Therefore, even in the after-sales segment, we strive to do our best and are committed to providing our customers with the most satisfactory service.

With the recognition of customers, TESTEX will continue to improve in the new year, providing better products and services!